Community Access Event Manager

About Us:

JAYU is a registered charity that shares human rights stories through the arts and dialogue. Our year-round programming includes:

• iAM Program: An award-winning arts and social justice training program offered to 300+ equity-seeking youth annually in the GTA.

• Year-Round Programming: Engaging multidisciplinary art experiences rooted in community and social impact.

• JAYU Festival of the Arts: A flagship December event celebrating the intersection of human rights and the arts.

• The JAYU’s Community Access Program 

Hiring for this position will prioritize youth (up to 35 years old) and equity-deserving groups. Equity-deserving is inclusive of Black and racialized folks, people with disabilities, Indigenous (First Nations, Inuit and Métis), 2-Spirit, Lesbian, Gay, Bi-sexual, Trans and Queer (2SLGBTQ+), newcomers to Canada and people experiencing homelessness.

About the Community Access Program:

Day-to-Day Operations (60%)

• Support and facilitate a weekly drop-in program for JAYU’s community members

• Maintain Community Access Program through screening event bookings and coordinating with event clients prior to, during, and after bookings

• Administer all bookings including contracts, event insurance, and invoice payment requests

• Gather client feedback through one-on-one interactions and post-event surveys

• Maintain HQ calendar and backup documentation on JAYU’s CRM system.

• Ensure adherence to organizational policies related to finance, HR, facilities, safety, and accessibility

• Troubleshoot operational issues on a rolling basis, working with the JAYU team as needed

• Provide regular updates to supervisors

• Help support compliance with health, safety, and emergency protocols

• Coordinate with third party accounting team to prepare invoices for bookings

Team Management (40%)

• Act as main point of contact for team of venue supervisors, providing ongoing support and feedback

• Schedule venue supervisors and active listeners according to bookings and drop-in program

• Experience in events and teams management

• Willingness and availability to be on-site as needed and to work a flexible hybrid schedule

• Strong troubleshooting and operational skills set

• Connection to Toronto’s arts community is an asset

• Minimum of 1-2 years of experience in event  organizing

• Great interpersonal skills in a cross-cultural and youth-oriented environment

• Strong administrative skills

• Experience in managing/mentoring multiple teams is an asset

• Must have excellent and demonstrable written and verbal communication skills, and a keen eye for detail and accuracy

• Strong time-management skills in meeting deadlines, responding to emails, and the ability to adapt to changing priorities

• Technologically proficient, with familiarity or ability to learn Adobe Sign, Keela, Google Suite, Basecamp, and more

How to Apply: