Community Access Program Manager

 
 

  • JAYU  Festival Inc

  • 401 Richmond Street West, Unit 380

  • Monday, July 6, 2026

  • July 17, 2026

  • Start Date: Monday, July 27, 2026

    End Date: Friday, December 18, 2026 with potential for extension

  • $45 per hour plus applicable HST (10-15 hours per week)

  • 1

  • Working hours are flexible according to program and event needs, with a hybrid work model that includes both remote and on-site work.

 
 

About Us:

JAYU is a registered charity that shares human rights stories through the arts and dialogue. Our year-round programming includes:

  • iAM Program: An award-winning arts and social justice training program offered to 300+ equity-seeking youth annually in the GTA.

  • Year-Round Programming: Engaging multidisciplinary art experiences rooted in community and social impact.

  • JAYU Festival of the Arts: A flagship December event celebrating the intersection of human rights and the arts.

Hiring for this position will prioritize youth (up to 35 years old) and equity-deserving groups. Equity-deserving is inclusive of Black and racialized folks, people with disabilities, Indigenous (First Nations, Inuit and Métis), 2-Spirit, Lesbian, Gay, Bi-sexual, Trans and Queer (2SLGBTQ+), newcomers to Canada and people experiencing homelessness.

 
 

About the Community Access Program:

The Community Access Program (CAP) provides affordable access to the JAYU Studio through a below-market venue rental model. Located in downtown Toronto, the JAYU Studio is a flexible, multi-purpose space that hosts JAYU’s programs, community exhibitions, small screenings, board meetings, and more. CAP prioritizes both emerging and established arts leaders whose work celebrates the arts and human rights storytelling, with a sliding-scale pricing model. 

 
 

Position Overview:

The Community Access Program Manager will oversee our subsidized space rental program and weekly drop-in program. They will be responsible for day-to-day operations including management of 6 part-time venue supervisors. This role requires both administrative and people skills to shape this next chapter.

 
 

Key Responsibilities:

Day-to-Day Operations (60%)

  • Pilot and facilitate a weekly drop-in program for JAYU’s community members

  • Maintain Community Access Program through screening event bookings and coordinating with event clients prior to, during, and after bookings

  • Administer all bookings including contracts, event insurance, and invoice payment requests

  • Gather client feedback through one-on-one interactions and post-event surveys

  • Maintain HQ calendar and backup documentation on JAYU’s CRM system.

  • Implement organizational policies related to finance, HR, facilities, safety, and accessibility

  • Troubleshoot operational issues on a rolling basis, working with the JAYU team as needed

  • Provide regular updates to the Executive Director

  • Update all CAP-related policies and procedures as needed

  • Ensure compliance with health, safety, and emergency protocols

  • Use feedback to inform operations including drop-in program, booking platform, and more

  • Support reporting requirements for funders and grantors

Team Management (40%)

  • Aid in hiring and onboarding  small team of Venue Supervisors (rolling), training them on all policies and procedures

  • Act as main point of contact for team of venue supervisors, providing ongoing support and feedback

  • Schedule venue supervisors and active listeners according to bookings and drop-in program

 
 

What We’re Looking For:

  • Experience in events and teams management

  • Willingness and availability to be on-site as needed and to work a flexible hybrid schedule

  • Strong troubleshooting and operational skills set

  • Connection to Toronto’s arts community is an asset

  • Minimum of 2-3 years of experience in event  organizing

  • Great interpersonal skills in a cross-cultural and youth-oriented environment

  • Strong administrative skills

  • Experience in managing/mentoring multiple teams is an asset

  • Must have excellent and demonstrable written and verbal communication skills, and a keen eye for detail and accuracy

  • Strong time-management skills in meeting deadlines, responding to emails, and the ability to adapt to changing priorities

  • Technologically proficient, with familiarity or ability to learn Adobe Sign, Keela, Google Suite, Basecamp, and more

 
 

How to Apply:

Please send a cover letter and resume to info@jayu.ca with “CAP Manager Application” in the subject line. Please include any accommodations you require at any stage of the hiring process. Interviews will take place over video conference calls on a rolling basis, with all applicants considered until the deadline.

Deadline to Apply: July 17, 2026

JAYU actively encourages applications from racialized people, Indigenous people, 2SLGBTQ+ individuals, people with disabilities, and members of other equity-deserving communities. 

JAYU is an equal opportunity employer. We thank all applicants for their interest, and only those selected for an interview will be contacted.